The Insight platform offers different regions to help you comply with your policies or preferences for the physical storage location of your data. Customers of certain Insight platform solutions can select from five cloud regions: United 状态s, 加拿大, 欧洲, 日本, 和澳大利亚. 除非在 Rapid7隐私政策 or applicable Agreement, we will not move data from the region you select
To offer you horizontally scalable solutions 和 ensure adequate partition of each customer’s data, we designed the Insight platform around secure, multi-tenant services from inception. Data residing in object stores or distributed file systems is tokenized using a unique UUID that logically separates each customer’s data.
Rapid7 does not give any third-party direct or unfettered access to customer data, 其中客户数据, 表示所有数据, 包括个人资料, made available by the customer to Rapid7 for use in connection with the Rapid7 offerings, 除非按照你的指示, as stated in the applicable agreement, 或者法律要求的时候.
Where possible, we redirect law enforcement 和 other third-party requests to the customer. If we receive a government or law enforcement request for customer data, we will promptly notify you 和 provide you with a copy of the request, unless we are legally prohibited from doing so.
进一步, we may challenge government or law enforcement requests for customer data that we consider to be overly broad or unlawful.
Rapid7 may collect certain types of data to help us improve our solutions 和 services. We have defined rules for what, 当, 以及我们如何使用这些数据, 和 you decide which data is made available to us.
安防系统数据 is collected to deliver the Insight platform. The elements collected vary by product 和 include data such as user, 网络, 脆弱性, 事件, 资产, 以及日志数据. This data resides on the Insight platform 和 is what populates the dashboards 和 products you use. Rapid7 will never sell, rent, or trade your 安防系统数据.
In order to provide our solutions 和 services to you, we must collect certain usage data. This helps us ensure that our solutions 和 services are operating correctly 和 that you are having the best possible experience with our products. The types of 可用性数据 we collect include:
Device 和 connection data (e.g. browser type, operating system version, 网络 speed)
用户和系统行为(例如.g. commonly used features, user activity, configuration process)
产品日志(e).g. web server, java, 和 Rapid7 generated logs for troubleshooting)
组织资料(e).g. customer industry, location, number of users)
其他 relevant machine data
We collect data about the solutions you use 和 how you use them, such as how often you access our products 和 which features you use most frequently. This is done in an effort to improve your experience with our solutions. 例如, we may use this data to highlight additional capabilities or offer tips relating to features you are already using, to make our solutions more intuitive, or to enhance the solution’s most popular features. The 可用性数据 collected never includes 安防系统数据 such as user, 网络, 脆弱性, 事件, 或者资产数据.